After a hail or wind event the phone is a pile of “we have a leak” calls while crews are already on roofs. The homeowner who reaches a person first usually books the inspection.
Executive Receptionist can ask for the address, whether water is coming in, and a callback number. It should not interpret an insurance policy. You set that rule in the greeting.
Read the roofers answering guide
Ask for the review after the inspection or the install, not while the tarp is going on. ReputationFlow keeps the Google link public either way.
ReputationFlow and the free QR tool
A roofing company using Lead Scout is looking at businesses in a city, not a storm map of damaged houses.
The follow-up text writer can draft a check-in after an estimate. You send it from your own phone.
No. The roofing guide says it should not interpret coverage. That limit is still in the product.